A few key dates
2003 – Post-secondary degree specialized in Economics and Social sciences, at Lycée Saint-Exupéry (France)
2007 – Bachelor’s Degree in foreign languages, at Université de Cergy-Pontoise (France)
2009 – Cabin Crew Safety Training Certificate, at Institut Aéronautique de Paris (France)
2010 – Freelance Translator, at Quebec’s Centre of Expertise In Ornamental Horticulture (Canada)
2012-16 – Customer Service Representative (Retention Department), at Rogers Communications (Canada)
2016-19 – Communication Specialist, Linguistic and Translation, at Rogers Communications (Canada)
2021 – Certificate in Digital Marketing – Web Applications at Université Concordia (Canada)
In Detail
Studies
After getting my Baccalauréat en Sciences économiques et sociales (equivalent to a post-secondary degree specialized in Economics and Social sciences), I continued my studies in University by pursuing the Licence en Langues étrangères appliquées (equivalent to Bachelor’s Degree in foreign languages) specialized in communications and translation (in French, English, and German).
Although studies interested me, I quickly wanted to move from theory to practice by integrating myself into the professional life in order to acquire my financial autonomy. However, I didn't really know which professional field would suit me best.
The Australian experience: Transition into adulthood
After my University studies, I decided to go on an adventure to the other side of the world to cultivate my independence, discover new horizons, and learn more about myself.
I took the decision to leave all by myself to live in Australia for almost 2 years, with less than 1,200 euros in my pocket, an almost blank CV, and a basic knowledge of English at the time.
Some would call it a major challenge, but it was definitely a great experience for me, because it allowed me to discover this beautiful country while teaching me essential qualities required in the professional world for which I was preparing. Qualities such as fluency in English, the ability to build a network, autonomy, or even stress management to cope with pressure.
As soon as I got there, I actually found myself with my back to the wall. Although I was itching to explore the beautiful beaches and nature, I had to find a job very quickly, which meant breaking the ice to get to know resourceful people that could assist me.
During these two years, I successively worked on farms, then in gas stations in the middle of the Australian Outback. The pay was pretty good due to the lack of manpower in these remote areas. With the money earned, I took the opportunity to tour this vast and magnificent continent.
This experience was, in the end, a great success, because it allowed me to gain maturity, to discover a beautiful country that will forever be etched in my memory, and to meet great people from all over the world.
The Canadian experience: A difficult start
At the beginning of 2010, I decided to try the Canadian experience. A country I knew very little about, but from which I had heard many beautiful things.
From the first days, however, I had a feeling of deja vu, because I had decided to settle there alone with very little money in my pocket. The pressure at the start of this experience was therefore palpable, but reduced given that I had successfully taken up this challenge of "integration into unknown territory" a few years earlier. The climate was, however, completely new and quite frightening.
My first relevant work experience in Montreal was a translation project of a few hundred pages from German to French for the Quebec's Centre of Expertise In Ornamental Horticulture.
Although challenging given the fact that it dealt with a theme that was a far cry from my area of expertise, I nevertheless accepted to take on this project. All I can say is that it was extremely enriching, because it allowed me to learn a lot on this subject while solidifying my autonomy and rigor by working remotely from home, and without any support.
At the end of this contract, I took on a few unqualified jobs while trying to find out what my next professional challenge would be. However, the situation was very uncertain, because I was aware that my temporary work visa would expire soon, and that I would at some point be forced to leave this country that I had started to really appreciate.
The Canadian experience: En route to professional maturity
I joined Rogers Communications Inc in 2012 as Customer Relations representative. This position was interesting, since it taught me certain essential skills such as negotiation , empathy, or even force of persuasion. What I liked most about this job was that it allowed me to provide various and essential support (technical, pricing policy, etc.) to clients generally disappointed with the company.
As soon as I started to excel in my job, and after obtaining my permanent resident status which gave me more flexibility in choosing a job, I had the desire to learn new things and finally orient myself towards my true passion: Communications. As a result, I took on a Communications Specialist position, which really developed me professionally.
Here are some details about my main responsibilities.
What now?
Today, I have finally found my professional path and wish to continue my career in this constantly evolving sector. However, I would like to take up new challenges by also devoting myself to visual and online communications.
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